Collection Services, UCD Library: Troubleshooting
Troubleshooting Overview
If you have had any technical difficulties accessing our e-resources either on or off campus, please fill out the form below. You can also email the Library IT Service at lits@ucd.ie.
If you cannot locate an item on the shelf, or the catalogue says it is "in processing", which means that it has arrived with us but is not yet out on the public shelves, please fill out this form. You can also speak to a member of UCD's Client Services staff at any of the Libary's information desks.
If you want to know how to find books, ebooks, journal articles using OneSearch, please see the short tutorials on this page. To search our journal databases, please see the links to the databases below.
Finding Books using OneSearch
Watch a short tutorial on how to find print books and ebooks using OneSearch:
Finding Journal Articles using OneSearch
Watch a short tutorial on how to find a journal article using OneSearch:
Full Lists of Databases and eJournals
Follow these links and pick a subject to see a longer listing for your subject:
E-Resources Support Form
If you are having any technical difficulties accessing our E-Resources either on or off campus, please complete the E-Resources Support Form:
- Introduction
- Services for Academics
- Services for Researchers
- Services for Undergraduates
- Ordering Books
- Journal and Database Subscriptions
- New eResources and Trials
- Inter-Library Loans
- Donations
- ISBN Service
- Troubleshooting
- Contact Information
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- Last Updated: Dec 4, 2024 4:34 PM
- URL: https://libguides.ucd.ie/collection_services
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